SHIPPING & RETURNS
SHIPPING POLICY
Welcome to the shipping policy of The Versaboard! We understand that timely delivery of your orders is of utmost importance to you and we strive to make sure that your orders reach you as soon as possible. We offer standard USPS Ground Shipping. Delivery within 100 Miles of the Versaboard Home Location is free. Our team works hard to process your order and have it shipped within 24 hours. Depending on your location, you can expect to receive your order within 3-5 business days. We use high-quality packaging materials to ensure that your order reaches you in perfect condition. If you have any questions about our shipping policy, please feel free to contact us.
RETURN & EXCHANGE POLICY
1.RETURNS. We allow returns for refund only. We also allow for exchanges. For items purchased online, returns are accepted within 14 days of the delivery date. To initiate a return, please contact us at adam@theversaboard.com to obtain a return authorization. Be sure to include the items order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 14 business days for your refund to be processed ove we receive your return.
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2.Return Shipping. Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a pre-paid shipping label. Return shipping on items that are being returned/exchanged for other reasons will be paid by the customer.
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3.ELIGIBLE ITEMS. The following items: Clearance Items, Final Sale Items, DAMAGED ITEM and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at managers discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
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4.CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in new, unused and saleable condition with all original packaging intact.
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5.FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling feels unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
If you have any questions about this return policy, please contact at email or phone.
Thank You